Travel Employment Agency, Inc.
 
Job Postings

WELCOME TO OUR JOB POSTINGS PAGE

The following are a some of the jobs available at this time, it is a constantly changing database as new jobs are posted daily.  But we do not just rely on this list; we market our candidates to companies that we know are a good fit.  The action of finding a job takes a salesmanship attitude and that is how we function.  Please submit your current resume and we can discuss various options.  sherry@travelemployment.com


ACCOUNTING         

Escondido, CA Accounts Clerk II – P/T 12 hours per week          
Liaison with:       Internal staff, suppliers, banks and credit card merchants          Job Purpose:       To process and maintain the Company’s ledgers in an accurate     and    timely manner to produce monthly management accounts.  Functional Competencies: two years of accounting or financial record-keeping work experience; basic accounting and bookkeeping practices and procedures, intermediate Excel experience, detail oriented, familiarity with QuickBooks an advantage. Key Performance Indicators:  Management accounts produced within 10 days of month end, bank accounts and control accounts reconciled weekly. All external queries resolved within 5 working days.  Key Responsibilities and accountabilities:  Process and maintain purchase and sales accounts, resolving any queries in an appropriate and timely manner Process weekly payment runs – domestic and international. Process and post checks and credit card transactions Make monthly salary payments and reconcile payroll control accounts Prepare monthly accruals and prepayments schedules for inclusion in the monthly management accounts Prepare monthly bank reconciliations for all bank accounts by the 3rd working day of the month Troubleshoot and resolve a variety of issues related to the collection, accounting and disbursement of funds To undertake any task necessary in the preparation of the monthly management accounts as directed by the President To support the President in working to continuously improve and implement control measures to ensure the accuracy and reliability of financial information produced  

MARKETING 
 

Delray Beach, Florida The Marketing Manager
will report to our EVP, Marketing & Product Development, although we reserve the right to modify the reporting structure in the future. The Marketing Manager will be based out of our office in Delray Beach, FL.  In this position, the Marketing Manager will be responsible for fulfillment of all marketing products for suppliers and agencies. This includes:  •  Owning and communicating the weekly schedule and revenue derived from emails, webinars, banners and in-person events  •  Setting timeline and content strategy for social marketing channels (twitter, FB, etc) •  General account management including training of new supplier partner contacts about    the use of online marketing scheduling site. • Relationship development including upselling new adhoc marketing campaigns • Delivery of account based analysis and reporting (internal and external) • Setting departmental policy, including documentation of processes and deadlines to fulfill all marketing products • Continuing to upgrade all marketing product look, feel, and performance through calendared A/B testing.  Presenting quarterly updates to direct manager about ongoing strategy and execution  The Marketing Manager will be serving as a liaison to both internal and external resources to facilitate seamless delivery of marketing product to Agency Partners and reporting to Suppliers Partners, including:  Liaison with Revenue Planning & Analysis: Revenue performance pre/post product Revenue opportunities and optimization Periodic performance reporting Liaison to IT: Technical issues, research & troubleshooting Product development/customization requests Candidate for release – content & products Liaison to accounting on: Marketing product invoicing Problem accounts  prepare grids to present hotel options to current and prospective clients. The information for grid

VIRTUAL AGENT

Apollo agency is looking for someone with strong experience with the African continent and specifically handling Safaris.  Call for detailed information.  This is a new listing. 

ACCOUNT MANAGEMENT / SALES  

There are no  positions available at this time.

CORPORATE TRAVEL AGENTS  

Chicago, IL
Virtuoso travel agency in Chicago Western Suburbs seeking experienced full-time corporate advisor.

Position requirements:

·         Strong high-end corporate background arranging domestic and international travel

·         Minimum 5 years corporate travel experience.

·         Current strong GDS experience in Apollo. If other GDS background willing to train for the ideal candidate  

·         Work with multiple corporate accounts

·         Knowledge of Microsoft Office products

·         Provide best in class Customer Service that exceeds clients’ expectations

·         Willingness to learn new systems

·         Excellent organizational skills with ability to prioritize

·         Strong attention to detail

·         Able to communicate effectively and confidentially

·         Creative thinker

·         Strong sense of urgency as well as flexibility to change; ability to work well under pressure

·         Ability to work well as a team to ensure seamless coverage for clients 


Minneapolis, MN - Bloomington
Corporate travel agent needed for a team based agency in the west Bloomington area.  Strong international skills and the ability to work on one's own without supervision.  Salary plus commission offers unlimited earning potential.

Minneapolis – Chaska, MN / Corporate/Leisure agent position
 Worldspan agent needed for a private corporation to handle both corporate and leisure bookings.  Must have good geographical knowledge and good domestic and international skills.  Excellent opportunity to work closer to home.

Corporate Travel Agent Temporary – New York City
Manhattan Sabre Agency is looking for an experienced international agent for a one person on-site.  This is an exceptional position for a travel business professional.  The salary range is higher than most and excellent benefits.

Corporate Agent - New York City / Houston TX
Established agency needs Multiple Sabre agents with experience handling corporate reservations.  This is a fast paced job working in a team environment to achieve the highest level of satisfaction.  Microsoft Office experience in Outlook and Word is helpful.  This is a full time position working in the office environment  Positions available in both New York City and Houston. Your background can be either corporate or leisure as long as you have excellent international knowledge.

ENTRY LEVEL  

There are currently no positions available at this time.  

GROUP POSITIONS  

Chicago, IL Group Air Planner
Group Air Planner for an incentive company in downtown Chicago with a minimum 4 years advanced experience with incentive group air booking and ticketing (2 years with Sabre GDS) Full knowledge of reservation and booking procedures, electronic  and online ticketing, domestic and foreign fare rules, ticket exchanges, refunds, void and name change transactions, airline contracts for both group and charter service. Proficiency in Microsoft Office (Word, Excel), Experience managing groups of 100 to 1,000 attendees from initial booking through trip completion and account reconciliation, Detail oriented with excellent verbal, written, math, organizational and problem solving skills

 Group Air Supervisor – Miami FL  
Provide professional, accurate, and efficient customer service while providing lowest available fares fitting meeting parameters. Work directly with the Meeting Planners to establish flight parameters for each program, provide fare information to attendees and provide reporting data for suppliers and event teams. Accurately manage Sabre stars, profiles and update Excel files supporting the meeting data. Work with group agent(s) by providing information on upcoming meetings and providing training needed regarding specific meetings. Managing processes for creating PNRs, communicating with attendees and documenting air information in a manner that allows Meeting Planners & Data Department Lead to effectively manage client programs with accurate air information.  Essential Job Functions:  - Communicates with attendees positively and effectively both verbally and in writing. Be able to respond to customer’s needs and inquiries quickly and accurately.  - Provides accurate routing and pricing information. Able to assist in requests for blocked space or zone fares when appropriate.  - Ability to build stars with the proper meeting information. Build and update Excel files when required.  - Books travel as required for meetings from spreadsheets, emails or phones calls from attendees and internal travel planners.  - Expert knowledge of policies regarding group and meeting travel, corporate travel, policy compliance reporting, corporate negotiated and preferred supplier programs, convenience vs. low cost focus, etc.  - Assists Planners and others assigned with customer issues, accepting and resolving escalated issues as appropriate. Take phone calls from travelers when needed in order to deliver high service levels.  - Provides training/information on upcoming meetings to group agents as needed.  Job Requirements:   - Highly professional attitude and efficient, courteous and personal presentation via telephone and in person. - Extensive knowledge of Native Sabre.  - Strong sense of urgency and ability to multi-task under pressure and to manage time effectively.  - Minimum 3 to 5 years of recent Sabre corporate travel agency experience focusing on Group and

LEISURE TRAVEL AGENT

Leisure Agent, Albany NY
Amadeus agent needed to handle entry level or someone with 1-2 years of experience to handle leisure bookings.  International is a plus.  Training is provided.

Miramar Florida  Destination Specialist for VIP Land Events  
The Destination Specialist develops with creativity and passion, exciting and unique worldwide programs (signature, panoramic, and overland excursions), shore side experiences and events that enhance sales as well as Guest satisfaction levels. A high focus will be placed on also creating fully customizable programs based on client preferences, which could include, but not be limited to the arts, history, architecture, hiking, diving, biking etc.  

Leisure African Specialist in Denver, Colorado - Possible Virtual  
The Safari Specialist is an inside sales position focused on selling customized safaris and group tours to destinations throughout East and Southern Africa. Safari Specialists focus on accurately identifying client needs, designing customized itineraries to meet those needs, and selling them. They also manage the operational, customer service and financial aspects of each booking. They represent the company at events such as association meetings, industry conferences and consumer shows

Wholesale reservationists needed in Encino –LA, Vancouver or Toronto Canada, and Chicago, IL  
Wholesale agency is hiring reservationists who have detailed knowledge and experience booking any of the following locations: Africa, Europe and the Middle East.  This is an excellent company with an exceptional reputation and a long history in the travel industry. Salary Range is $35k to $48k pending knowledge of the areas that you are an expert in.   

Leisure Travel Agent  - Hamilton NJ  
Returning Agents are of interest and entry level  The possible may be virtual if you live in the area  Counsel, sell and prepare all types of vacation and/or retail travel arrangements at the request of client via telephone (overflow calls from Retail Offices) and Internet (e-mail); prepare and issue billings related to retail travel sales, while maintaining sales quota established for level of position.  
completion of reports and paperwork and constructive interaction with others

MANAGEMENT POSITIONS


General Manager, Atlanta Georgia  
Experienced General Manager and supplier relations executive with a proven track record of maximizing profitability, exceeding sales, supplier and operational goals. Highly respected for serving customers and building strong business partnerships. Recognized for hiring, developing and leading high performance teams. A focus on lean and aggressive growth, with experience in growth through acquisitions.  Demonstrated successes in;  Negotiating, collaborating with and influencing others  Strategic and Global Leadership  Managing Change  Creating Innovative Solutions  Effectively Managing P&L  Pricing  Acquisitions  Responsible for leadership and general management (including Sales, Marketing, Supplier Relations, Operations, Information Technology and Finance) for a $125M corporate and leisure travel agency with multiple locations and a geographically dispersed employee base. Successfully develop, implement and lead operational and profit-improvement plan resulting in increased sales growth and profits, while at the same time significantly improving customer service levels.  - Improve net income  - Increase total revenue  Formulate, develop and effectively implement critical revenue enhancement and expense reduction plans resulting in substantial net income improvements while retaining key employees at all levels.  Establish and strengthen customer relationships by leading renewal efforts and personally communicate unique value proposition in order to retain existing customer base.  Lead strategy development and implementation of new sales approach focusing on unique strengths in segmented market place.  Develop proposals and negotiate best-in-class agreements with major travel suppliers and increase supplier revenues. Negotiate meaningful value-add customer offers from select suppliers.  Develop and lead implementation of any new telephone call center service configuration design and technology enhancements to result in improvements in service levels to customers, coupled with meaningful cost improvement.  Enhance industry presence, domestically and internationally.  Lead an aggressive plan for growth through acquisitions of other corporate travel agencies.  Fully engaged focus on macro and micro perspectives of business.  

General Manager - Long Island NY
Establish market presence as a leader in Leisure Travel Management Solutions
  •         Increase total service revenue and passenger volume with specific focus on: New Client Development / E
nhanced Service Levels
  •         Ensure continued market awareness
  •         Development of a company website and documented marketing plan
  •         Locate and establish new partnerships and relationships
  •         Constantly assess the market environment, identify and align strategic goals with annual business plans maintaining ability to react quickly to changing market conditions
  •         Define, implement, execute and promote a culture of Delivering Happiness
  Responsibilities
  •         Ensure delivery of  all established Unit objectives: Inside Sales and Operations, Technology, Finance, Distribution Management, & Acquisition Management
  •         Source and lead the negotiation for global distribution partners(Airlines, GTA, JAC, Brendan, Globus, etc.)
  •         Develop new business through building awareness of the GCS services and product offering
  •         Review and constantly communicate with business units to constantly develop technical , IT and operational procedures and controls, ensuring company is at all times “ready for business” and “customer focused”
  •         Develop personnel and an environment which will reward innovative enthusiastic performance through a documented HR process
  •         Source, lead, develop and maintain staff levels to ensure delivery against agreed goals
 

Chicago, IL / Product manager of Private Jet and Special Interest Travel
The Product Manager drives product to meet USA's overall strategy and commercial sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements and working with internal and external partners to develop and deliver creative and innovative products that exceed revenue targets and quality goals. Additionally, the Product Manager oversees all phases of operating private jet and special interest travel programs, including but not limited to passenger documents, operational amenities preparation, physical tour operations and vendor communications.  Responsibilities and Accountabilities Manage assigned products to achieve revenue and yield goals

Chicago IL, Product Manager - Europe, River Cruising & Barging
The Product Manager manages the FIT  sales goals. This includes negotiating, managing the product lifecycle, gathering and prioritizing product and customer requirements and working with internal and external partners to develop and deliver creative, innovative, and game changing products that beat revenue targets and exceed quality goals.

TECHNICAL POSITION  

Travel System Specialist – Columbus OH  Is responsible for administration and maintenance support of hardware and software tools, working closely with vendors and agent coaches.  Configures and maintenance multiple Online Booking (On-Demand) Tools Consult with Clients and team members on product capabilities and functionalities Integrate the On-Demand tools with other third party products Maintaining issues and updates log for the On-Demand tools Training on the On-Demand tools as well as sales demonstrations (potential for travel) Configures and maintenance the telephony systems Performs requested administration as required Communicate all issues, problems and changes to the appropriate party Configures and maintenance computer hardware, and software support Troubleshoot and provide technical assistance to customer coaches via help desk Cross train ensure that coverage is maintained   EDUCATION & EXPERIENCE  . 1-2 years IT application system administration experience  . Bachelor degree preferred  . Working experience with travel, aviation or hospitality utilizing Global Distribution Systems preferred.  Technical Support Coach, Columbus, Ohio  Is responsible for supporting both internal and external user’s software and hardware needs through the daily operation of IT Department. The overall objective of this position is to provide assistance to ensure continuous service availability, and timely restoration of technology services to both internal and external customers.  ESSENTIAL FUNCTIONS & RESPONSIBILITIES  Responsible for daily monitoring of the Project Request Center to ensure timely communication to the requesting user/department regarding projects or requests for assistance Provides support to end users on variety of issues including trouble shooting third-party applications Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors problems to ensure a timely resolution. Utilization of problem management databases and help desk system knowledge. Responsible for all desktop and laptop computer setup and troubleshooting/maintenance, as well as printer maintenance and network connectivity troubleshooting, and identifies, researches and resolves technical problems.  EDUCATION & EXPERIENCE  . Entry level 0-2 years of experience in the field or in a related area  . Knowledge of additional commonly-used Tech Support concepts, practices, and procedures  . Associate's degree preferred  

Chicago, IL
A leading global business travel Management Company with substantial growth plans, looking for someone who succeeds in a dynamic, fast-paced, high-energy, high-motivation environment.  Due to rapid growth, we have an excellent opportunity for an experienced Online Implementation Manager to join our team.  This role will spearhead the implementation of our proprietary Client Portal and 3rd party Online Booking Tools (OBTs), Concur Travel, nuTravel Technology Solutions, AeTM and GetThere, for two of our Corporate Brands, Corporate Traveler (geared towards customers with travel volume under $2M per year) and our full service suite of Travel Management Services for 2M+). We support both the US and Canada, in addition to Latin, Central and South America for our Global clients.  Responsibilities:  Leading/managing online implementations and customer expectations/experience from kick off to launch Staying on top of new developments of our own technology and ever changing OBT functionality, updating the implementation process with the advances To ensure that the service agreement between the client and our company is delivered in every interaction and in a way that ensures total client satisfaction and client retention This is a highly visible role and requires an excellent mix of technical, communication, presentation and customer support skills  Qualifications: Must be through and detail oriented Result oriented Fluent in Spanish   Minimum 2 years in a customer support role Minimum 1 year in an OBT implementation environment Apollo, Sabre and Amadeus GDS experience required Basic understanding of Web Services and XML Excellent verbal and written communication skills Ability to multi-task in a fast-paced customer-service focused environment Organized, resourceful and autonomous   Compensation & Benefits Include  Compensation commensurate with industry standards. Plus incentives. Opportunity to travel to domestic and international conferences and company events. Fully paid training Industry travel discounts Leadership career pathways International career opportunities  

TRAINING POSITIONS  

Director of Travel Management Training, Virtual  
Responsible for the development and implementation of cost-effective employee development, performance management, and career development programs designed to:   •          enhance employee capability and effectiveness,  •           instill and enhance a high-performance workplace culture  •           improve employee retention  •           support career development and succession planning  •           Develops and designs training programs and events consistent with company business objectives, strategy, and vision.  •           Evaluates external training programs and vendors to ascertain relevance of content, methodology, and cost effectiveness for incorporation into internal programs.  •           Develops comprehensive and cohesive curricula for employee orientation and management and leadership development and mentor programs.  Continuously evaluates program effectiveness  •           Develops and implements train-the-trainer programs  •           Develop end-user, instructional job aides.  •           Deliver phone, Web-based and instructor-led training  •           Coordinates, monitors, and reports on implementation of training programs company-wide  •           Works with the Vice President to develop programs for succession planning, career development, and performance management.  •           Assumes and performs other duties and responsibilities not specifically outlined herein, as requested. Provide troubleshooting and issues resolution in addition to escalation management for both internal and external customers.  •           Manage all incoming GDS (Sabre and Apollo) updates, determine their impact to workflow and take appropriate action.  •           Initiate, assist or facilitate any Central Operations Group initiatives, i.e. SABRE Red apps, mid-office tools, etc.   Qualifications:  Requirements:  •           At least 10 years of experience working for a large corporate travel management company  •           Detailed knowledge of corporate travel tools and technologies, including strong grounding in GDS  •           Must have at least five years of training experience- training certifications  highly desirable  •           Ability to develop and deliver training interventions that results in audience learning.  •           Ability to initiate new ideas, processes, and training material- familiarity with a training management system/software a plus.   •           Ability to handle multiple projects simultaneously.  •           Must be able to travel 50% of the time  •           Ability to work independently developing action plans and implementing goals and objectives.  •           Ability to lead - Setting direction, developing teamwork and collaboration, achieving results through others, and negotiating / winning support from stakeholders in the divisions.  •           Good follow-through on goals, plans, and projects.  •           Strong customer service focus.  •           Capability of working in a team environment as a role model, supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility.  •           Effective project management skills.  •           Flexibility and willingness to work on special projects as required  •           Must be able to work under the stress of and meet deadlines  •           Must be able to concentrate and perform accurately while meeting applicable productivity measures  •           Must be able to change productively and to handle other tasks as assigned  Online Marketing Executive, Escondido, CA  An Escondido based, luxury tour operator, is rebranding and they need a solid online marketing executive. The new team at this European travel specialist are seeking to deliver significant growth to the business both though the existing travel agency channel and the online channels.  They are seeking a marketer with strong commercial and analytical skills with at least 2 years of online marketing experience, preferably in the travel industry. Working within this small and friendly sales focused team, this new position will play a key role in driving online marketing activity across the business to meet targeted performance and to support the businesses sales activity. The successful applicant will be responsible for managing the new website (launches Jan 2014), digital communications, and social media presence to enhance the company's position and visibility with key audiences. This position is responsible for planning, development and writing of content for digital and social media activities, including the new website, in addition to PR and email marketing.  Duties and Responsibilities:  •           Day to day management of content of website  •           Management of PPC campaigns, SEM and imaginative online sales activities  •           Analysis and reporting of web performance statistics including Google Analytics and Lead Forensics  •           Support online brand building activity  •           Analysis of digital marketing trends and competitor activity  •           Regularly review competitive landscape of digital and social content and provide senior management with insights and strategy recommendations  •           Creation and sourcing digital media content in the form of compelling copy, video and imagery  •           Copy writing for website, PR and email marketing  •           Liaising with sales to ensure an engaging customer experience is delivered online   Requirements  Essential Skills and qualifications:     Proactive, self-starter who works well in a highly integrated and small team culture.  •           Excellent writing and communications skills including copy writing and editing, and creating presentation material and creative briefs.  •           Experience with online advertising strategy and implementation, including social media promotional campaigns (PPC, Google AdWords, Facebook Ads, etc.)  •           Must have experience with CRM systems such as Salesforce or Splendid  •           Experience using Google Analytics, Google Webmaster Tools for monitoring and updating web content to maximize user experience, time on site, conversions.  •           Experience with keyword analysis and implementation for SEO  •           Bachelor's degree preferred  •           New media and social network marketing experience  •           Excellent time management and organizational skills  •           Team player  •           Ability to communicate at all levels  •           Commercial awareness  •           Must be able to work with minimal supervision at times    

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