​​Travel   Employment Agency

​​​​MANAGEMENT POSITIONS


​​ACCOUNTING MANAGER
We are currently seeking an experienced and enthusiastic Accounting Manager to join our growing team. The ideal candidate will manage a team of data entry clerks in establishing, refining and following a full range of accounting processes for the company’s various business units. A strong work ethic, attention to detail, and demonstrated knowledge of technical and operational accounting and finance functions are a must.  The ideal candidate also has experience in managing data entry clerks and junior accountants.
Responsibilities:
Manage a team of 5-7 data entry clerks in verifying, allocating, posting and reconciling accounts receivable
Manage commission collection processes with multiple vendors
Monitor the formats with which invoices are created by system users to ensure compliance with established standards
Produce error-free accounting reports and present report results
Provide technical support and advice
Review and recommend modifications to accounting systems and procedures
Provide input into department’s goal setting process
Assist with financial statements and budget preparation
Direct internal and external audits to ensure compliance
Plan, assign and review staff’s work
Support month-end and year-end close processes
Develop and document business processes and accounting policies to maintain and strengthen internal controls
Ensure compliance with Generally Accepted Accounting Principles (GAAP)
Liaise with our Director of Finance to improve financial procedures
Requirements:
BS degree in Accounting, Finance or relevant field
5-7 years accounting experience
Proven experience as a Senior Staff Accountant, Accounting Supervisor, or Chief/Senior Accountant
Thorough knowledge of basic accounting procedures
In-depth understanding of GAAP
Hands-on experience with accounting software packages. Familiarity with TRAMS accounting software strongly preferred.
Awareness of business trends
Familiarity with financial accounting statements
Experience with general ledger functions and the month-end/year-end close process
Advanced MS Excel skills including VLOOKUPS and pivot tables
Accuracy and attention to detail
Aptitude for numbers and quantitative skills
Relevant certification (e.g. CMA or CPA) preferred


ACCOUNTING MANAGER, LA JOLLA CA

We are currently seeking an experienced and enthusiastic Accounting Manager to join our growing team. The ideal candidate will manage a team of data entry clerks in establishing, refining and following a full range of accounting processes for the company’s various business units. A strong work ethic, attention to detail, and demonstrated knowledge of technical and operational accounting and finance functions are a must.  The ideal candidate also has experience in managing data entry clerks and junior accountants.

Responsibilities:

Manage a team of 5-7 data entry clerks in verifying, allocating, posting and reconciling accounts receivable
Manage commission collection processes with multiple vendors
Monitor the formats with which invoices are created by system users to ensure compliance with established standards
Produce error-free accounting reports and present report results
Provide technical support and advice
Review and recommend modifications to accounting systems and procedures
Provide input into department’s goal setting process
Assist with financial statements and budget preparation
Direct internal and external audits to ensure compliance
Plan, assign and review staff’s work
Support month-end and year-end close processes
Develop and document business processes and accounting policies to maintain and strengthen internal controls

Ensure compliance with Generally Accepted Accounting Principles (GAAP)

Liaise with our Director of Finance to improve financial procedures

Requirements:

BS degree in Accounting, Finance or relevant field
5-7 years accounting experience
Proven experience as a Senior Staff Accountant, Accounting Supervisor, or Chief/Senior Accountant
Thorough knowledge of basic accounting procedures
In-depth understanding of GAAP
Hands-on experience with accounting software packages. Familiarity with TRAMS accounting software strongly preferred.
Awareness of business trends
Familiarity with financial accounting statements
Experience with general ledger functions and the month-end/year-end close process
Advanced MS Excel skills including VLOOKUPS and pivot tables
Accuracy and attention to detail
Aptitude for numbers and quantitative skills
Relevant certification (e.g. CMA or CPA) preferred

ACCOUNT MANAGER , LA JOLLA CALIFORNIA

Manage all aspects of a customer relationship. This includes implementation, establishing and exceeding account revenue goals, measuring and improving client satisfaction, and account retention.
Responsibilities:
Develop and manage positive client relationships
Work with assigned clients’ management teams to understand particular business travel goals and cost saving strategies
Evaluate and analyze client’s reports, travel patterns and frequencies to stratigize  cost saving opportunities, negotiate upfront discounts and ensure the maximization of travel spend via policy, point programs, etc
Assist with onboarding of new programs and projects including online booking tool implementations and demos
Identify and resolve client issues internally and externally as they arise
Identify, develop and pursue opportunities within assigned accounts to expand the use of services
Facilitate VIP experiences for our designated VIP travelers


DIRECTOR OF ACCOUNT MANAGEMENT – ATLANTA GA

 Director level opportunity to manage the department.  To maintain a level of customer service which assists in the retention of current accounts and aids in the implementation and origination of new business.  Must have previous experience managing teams of account managers and a proven success record.  A predisposition in sales will help in developing new accounts.  This is an excellent opportunity to work with an agency that is in a growth mode, through acquisitions and new business.  Excellent salary and benefits package.  The preference would be for an Atlanta based candidate but will consider a remote candidate in the region. 

NATIONWIDE SEARCH FOR CORPORATE SALES REPRESENTATIVES

 Seeking those candidates in the hospitality industry, that may come from an agency, hotel, car company or private corporation.  Also, will consider new college graduates who are interested in entering the travel industry.  Must have an entrepreneurial spirit and outgoing personality with a willingness to learn.  The agency offers a training program and mentoring.  This is an amazing opportunity to earn a salary and generate commission through productivity.  


CORPORATE OR LEISURE OFFICE MANAGER – BURLINGTON VT

 Excellent multi-office agency is seeking a manager for their team of four agents.  They utilize Apollo and have a mix of both corporate and leisure clientele.  This is a working manager position, so managing the team and taking reservations will encompass most of the job.  This is an excellent opportunity to work for an agency that is growing and very vital in the New England market place. 

 ​Manager, Hotel Sourcing & Supplier Marketing – Boca Raton area

General Overview: One of the industry’s largest and leading travel consortia providers based in Delray Beach, Florida is looking for an experienced professional to support the production and ongoing management of supplier programs. This hybrid role will have key responsibilities for Hotel Sourcing, Supplier Marketing and associated revenue generating initiatives.

Key Job Responsibilities:
Support all operational activities surrounding the annual hotel program solicitation including but not limited to; accessing Lanyon and processing hotel file submissions, conducting Q&A on all records, maintaining Data Log tracking all submissions and coordinating communications with suppliers on RFP submission status

•             Managing the day-to-day sourcing relationships with hotels and clients
•             Run reports and identify required data requirements from clients
•             Collect, manage and organize all documentation associated with various hotel programs, Amendments, contracts, etc.
•             Program analysis (pre / post) analysis demonstrating scope of work and value delivered
•             Manage updates to company CRM system to ensure high quality data entry and integrity
•             Create detailed report outlining invoicing methods for each participation hotel company
•             Manage the hotel GDS Rate loading and audits
•             Perform basic reviews and comparisons of various lists and databases and update/maintain accordingly
•             Assist in the organization and coordination of activities associated with supplier events
•             Grow revenue through participation fees and new marketing opportunities
•             Support marketing and general updates to the company website and Online Booking Tools using proprietary technologies as needed
•             Assist in Supplier communication content follow up and fulfillment for marketing opportunities and deliverables
•             Work with marketing team to coordinate day-to-day activities that lead to the completion of projects and tasks
•             Support in webinar implementation, deployment, presentation and follow up as needed
•             Aid in updating marketing one-sheeters, collateral and presentations to maintain correct branding company-wide
•             Perform Constant Contact Supplier list updates and organization
•             Support in the research of industry news for proper posting on the company’s social media accounts
•             Support other supplier relations activities and administration as needed

 Key Qualifications:
•             Basic knowledge of key players in corporate travel industry (I.E. Airlines, Hotels, Travel Management Companies, Online Booking Tool Providers, Global Distribution Systems, etc)
•             At least 2-4 years’ experience in the corporate travel industry or requisite experience in another industry
•             A proven track record of multinational account management and/or sales success in the business travel industry or similar industry
•             Self-motivated and proactive, able to take ownership and responsibility
•             Proven ability to liaise and effectively communicate with senior level leadership
•             Strong problem-solving skills and ability to demonstrate resourcefulness in the fulfillment of evolving job responsibilities.
•             Knowledge of traditional and digital marketing tools
•             Strong oral and written communication skills
•             Strong attention to detail and quality with excellent organizational skills
•             Strong Excel knowledge and proficiency including, but not limited to, Microsoft Office, Outlook, Access and general database knowledge.
•             Computer literate with excellent Word, Excel & PowerPoint skills
•             Familiarity with CRM, and GDS is preferred.
•             Self-starter with the ability to work well independently and with remote leadership and team members
•             College degree preferred
•             Ability to work in a fast-paced environment and meet deadlines

 ​Supervisor of Leisure Department – In house in NYC – Manhattan

If you have experience managing a small group of leisure agents and understand the meaning of customer service, then this is the perfect company for you.  They offer a unique quality of travel to their clients. The position requires some supervisory skills, trouble shooting, booking, providing mentoring and training as needed.  The pay and benefits are excellent.





Reservations Manager – North America

This position is on hold, but remit your resume when we get the go ahead
Job Summary

The Reservations Manager – North America is responsible for operations in North America, to include Canada and Mexico. Primary responsibilities of this position include managing multiple reservation centers, ensuring proper staffing, meeting client KPIs, maintaining budgets, service, technology, and employee satisfaction. The successful candidate will demonstrate how the person’s experience prepares them for this role.  
Roles/Responsibilities:
·        Manage a team of reservations agents in multiple locations around North America
·        Ensure clients receive optimal performance
·        Communicate company and industry news via staff meetings and ongoing correspondence.
·        Staffing; responsible for ensuring proper staffing for all locations and overseeing the hiring process
·        Ensuring all staff is trained to support client policies and procedures
·        Identify and implement industry best practices
·        Responsible for client satisfaction
·        Responsible for employee satisfaction
·        Maintain success factors related to Key Performance Indicators
·        Maintain atmosphere of continuous improvement
·        Support all direct reports and ensure overall team job satisfaction
·        Ensures client objectives are being met including use of client preferred suppliers
·        Ensures that all client transactions are operationalized through the agency
·        Performance reviews for key employees. Provide assistance to other team managers/supervisors to follow company performance review processes
·        Maintain adherence to operational budgets
·        Proactively seek opportunities for operational improvement
·        Participation in client meetings as needed
Qualifications
·        Prior multi-year experience in travel operations
·        Strong managerial experience
·        Thorough knowledge of Galileo GDS
·        Strong international faring knowledge
·        Travel is expected
·        Competency in Microsoft products; Word, Excel, PowerPoint
·        Competent analytical skills
·        Strong project management skills
·        Effective leadership capabilities
·        Ability to work evenings and weekend
·        Interpersonal skills

DIRECTOR OF GLOBAL OPERATIONS Virtual

The Director – Global Travel Operations is responsible for operations in 30 countries. Primary responsibilities of this position include global operational configuration, ensuring proper staffing, meeting client KPIs, operations, profitability, service, technology, and employee satisfaction. The successful candidate will demonstrate how the person’s experience prepares them for this role.  

Roles/Responsibilities:
·        Staffing; responsible for ensuring proper staffing for all locations and overseeing the hiring process
·        Ensuring all staff is trained to support client policies and procedures
·        Identify and implement industry best practices
·        Oversee implementation of all country operations
·        Ensure technology is implemented efficiently
·        Responsible for client satisfaction
·        Responsible for employee satisfaction
·        Maintain success factors related to Key Performance Indicators
·        Maintain atmosphere of continuous improvement
·        Support all direct reports and ensure overall team job satisfaction
·        Primary liaison between operations and senior teams
·        Ensures client objectives are being met including use of client preferred suppliers
·        Ensures that all client transactions are operationalized 
·        Performance reviews for key employees. Provide assistance to other team managers to follow company performance review processes
·        Maintain adherence to operational budgets
·        Proactively seek opportunities for operational improvement
·        Participation in client meetings as needed
Qualifications
·        Prior multi-year experience in global travel operations
·        Strong managerial experience
·        Thorough knowledge of Galileo GDS
·        Strong international faring knowledge
·        Can travel internationally
·        Competency in Microsoft products; Word, Excel, PowerPoint
·        Competent analytical skills
·        Strong project management skills
·        Effective leadership capabilities
·        Ability to work evenings and weekend
·        College degree
·        Interpersonal skills


Corporate Account Manager – Atlanta Area

Agency in need of a strong corporate Account Manager who has experience working with corporate accounts both in retention and satisfaction.  Must have a background in Account Management with a TMC.  Knowledge of Concur, Worldspan or a GDS is helpful.  Possible management of the department for the right person.  Contact us direct for more information.

Corporate Outside Sales Representative – Atlanta Possible Virtual

Agency in need of a strong corporate Account Manager who has experience working with corporate accounts both in retention and satisfaction.  Must have a background in Account Management with a TMC.  Knowledge of Concur, Worldspan or a GDS is helpful.  Possible management of the department for the right person.  Contact us direct for more information.


 



CORPORATE GLOBAL SALES MANAGER – VIRTUAL

Drive standards and best practices whenever possible and effectively foster a culture of engagement. • Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of operations and services performed. • Other duties, projects and alternate assignments as determined by business need.

Knowledge, Skills, Abilities & Competencies

• Minimum of five years’ experience Business-to-Business (B2B) selling, preferably travel management services. Bachelor's degree in sales, marketing or communications is preferred. • Experience with management of multi-national bids a plus. • Knowledge of business travel-related services would be a distinct advantage.  • Demonstrated success in delivering new sales results in a high-growth environment. • Successful track record for interacting with multi-level relationships within accounts. • Highly developed and effective negotiation skills. • Ability to handle multiple tasks simultaneously and establish work priorities.   • Skilled in usage of a personal computer and various software packages related to Microsoft Office Suite as well as Sales Management Software. • Maintain an aggressive rate of new sales growth and exceed annual sales goals.   • Initiate and build positive relationships with all levels of business partners both internally and externally.   • Write and speak succinctly in a variety of communication settings.   • Prepare highly developed, effective presentations to ensure clear delivery to all levels within an organization.  Effectively facilitate group interaction throughout the presentation.  • Actively listen and convey understanding both in groups and one-on-one. 






The Chief Technology Officer (CTO) or Director IT – Atlanta GA

This person  is responsible for overseeing all technical aspects of the company.  The CTO or Director IT works with Executive Management to grow the company through the use of technological resources. Using an active and practical approach, the CTO will help direct all employees in IT and IO departments to attain the company’s strategic goals established in the company’s strategic plan. This position will also perform all related company functions, jobs and duties from plugging in a computer, to assistance with enhancing a website, to writing a client travel report, to deciding on next generation technology investments. Ultimately, this vital role will be responsible for driving the technology advances for the agency with a focus on both internal and external client facing tools and services. The CTO will develop the  technology and IT infrastructure, enabling the agency to offer even more connected, mobile and personalized services to clients and travelers. Key Areas of Focus include:  Client Data Solutions (CDS), Infrastructure & Communications Technology (ICT), Information Security, New Product Development, and Travel Technology.

Education and Experience

BS in related field and at least 10 or more years’ experience in the Travel Information Technology arena with management and strategic experience in this field, or MBA/MS in related field with experience, managerial and strategic
The CTO will be responsible for overseeing the Technological Functions Including, but not limited to: Application Development, Telecommunications, Online services, Reporting, Networking and Security, Infrastructure, Hardware (Server, Desktop and Mobile, End user support for employees, clients and affiliates
Additionally, the CTO will be responsible for integrations with 3rd party systems to ensure ROI and functionality to meet internal and client facing demands.
Help Establish and drive the company’s technical vision and leads all aspects of the company’s technological development.
Directs the company’s strategic direction, development and future growth.
Works in a consultative fashion with other department heads, such as marketing, sales and operations as an advisor of technologies that may improve their efficiency and effectiveness.
Provide leadership to department heads in a fashion that supports the company’s culture, mission and values.
Conducts research and case studies on leading edge technologies and makes determinations on the probability of implementation.
Acts as a good steward of Company resources and ensures control of IT and IO departmental budgets.
Extensive knowledge of Cornerstone iBank and iQCX including iQCX ResRules.
Knowledge of GDS (Worldspan, Sabre).
Knowledge of Windows (7, 8, and 10) and Apple-based systems.
Manage VOIP phone system including hardware and configuration.
Manage company email system
Maintain company Website and Intranet via Wordpress.
Knowledge in Salesforce CRM, Concur
Budgeting, forecasting, quantitative and qualitative business analysis
SaaS and cloud computing


SALES POSITIONS

Business Development Manager - NYC

Our operations specialists facilitate the tour selling process by providing support to our sales team and other company divisions through securing confirmations of services, assisting with special requests, inquiries and issuing and shipping travel documents on a daily basis. Operations specialists correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, and airline reservations, etc. Among other responsibilities are: handling customer queries and issues regarding reservations. In addition, our operations specialists handle essential functions including data input and quality control of bookings in order to ensure integrity and accuracy of information to the passenger. 



Virtual Corporate Travel Outside Sales Representative


This is an agency that partners with clients to help them manage their travel logistics and expenses in a servicing model that is tailored to the unique needs of the client. The Middle Market Sales & Business Development is focused on acquiring and growing business with US headquartered companies with annual revenue of $5M-$500M.  Job responsibilities:  

• Drive New Sales from prospective clients with annual revenue of $5M-$500M in primary and secondary markets  

• Achieve New Sales Air Volume targets

• Execute a transactional sales cycle  

• Sell core Travel Management  solutions  

• Spend significant time on prospecting, ensuring implementation of accounts, and managing new signings through the first 13 months of Booked Air Volume  

• Sell with integrity and appropriately track prospect data to ensure a coordinated and consistent client experience, in alignment with compliance and internal business requirements    

Qualifications  Required skills & qualifications:  
1. Demonstrating value  -

Proactively and consistently demonstrates the value of partnering with agency

Highlighting key pillars of the value proposition  

Documents and communicates the ROI of growth opportunities, identifying benefits and synergies with current products  

2.Closing  -Gains a commitment from the client to move forward by asking for the business and successfully managing objections  -Overcomes objections and resistance to proposed solutions with key client decision makers and mobilizes them to action  

3.Results focus  -Demonstrates a competitive, positive, “driven” attitude, quickly adapts to different situations, and recovers from setbacks  -Proactively focuses on results, outcomes, and achievements, persistently overcoming obstacles as they arise  

4.Influence & persuasion  -Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services  -Utilizes innovativeness and compelling rationale to overcome complex client barriers, enabling mutually-beneficial outcomes  

5. Pipeline management  -Co-manages a pipeline of opportunities, leveraging client data/ analytics to plan and prioritize activities   -Leverages lead sources to identify opportunities and proactively schedule sales appointments  

6.Consultative selling  -Effectively identifies client needs with input to configure solutions that address client requirements and deliver value  -Positions products and services to meet specific client needs and solicits feedback 
about the value of proposed solutions  

7.Market, industry, & product knowledge  -Understands at a tactical level market/ industry key competitors, challenges, terminology, technology, trends, and regulations  -Possess expertise and consults on the full suite of agency products and tools, including