​​Travel   Employment Agency

​​​WELCOME TO OUR JOB POSTINGS PAGE

The following are a some of the jobs available at this time, it is a constantly changing database as new jobs are posted daily.  But we do not just rely on this list; we market our candidates to companies that we know are a good fit.  The act of finding a job takes a salesmanship attitude and that is how we function.  Please submit your current resume and we can discuss various options.  Please send to: sherry@travelemployment.com




CORPORATE OR LEISURE OFFICE MANAGER – BURLINGTON VT

 Excellent multi-office agency is seeking a manager for their team of four agents.  They utilize Apollo and have a mix of both corporate and leisure clientele.  This is a working manager position, so managing the team and taking reservations will encompass most of the job.  This is an excellent opportunity to work for an agency that is growing and very vital in the New England market place. 

 
LEISURE TRAVEL CONSULTANT – IN HOUSE NEW YORK CITY

Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars.  Utilize Sabre  Check availability and process bookings on Sabre, handle client request from initial inquiry to client departure and follow up • Offer multiple options for clients • Trip research including destination, points of interest, regulations, etc. • Email, fax and telephone requests and confirmations • Follow up on last minute details, requests, changes • Use preferred partner relationships for best availability, rate, and additional benefits to insure maximum access and highest service levels for clients • Utilize contracts and rate desk to balance rate/revenue 


Vacation Travel Agent – Kansas City

This position will be a working travel adviser position as part of the vacation sales staff in the Headquarters office, upscale, premium vacation clients who travel both domestically and internationally.

Essential Duties and Responsibilities • Qualify travel leads and gather travel objectives from clients. • Confirm best value and fit for client on vacation packages, cruises, tours and travel insurance; communicate same in professional and organized manner. • Assists customer to determine best vacation destination to meet budget considerations. • Suggest creative travel solutions and additional services. • Evaluate supplier choice based on customer needs and preferred vendor policy. • Confidently share first-hand travel knowledge with clients with a “been-there, done that” expertise. • Update and maintain traveler’s profile information as requested. • Develop a specialty in at least one destination or travel type and become the lead adviser in that area. • Comprehend and advise client on relevant industry information. • Reinforce positive relationships between Agency and Vendors. • Communicate all necessary client requests and/or concerns to Assistant Manager. • Attend and participate in Team meetings and training. • Keep abreast of current events and changes in the travel industry and participate in fam trips to further travel knowledge. • Follow Acendas procedures and policies as they relate to offering exceptional customer service for client retention. • Complete other duties as assigned. 

Transferable Skills • Strong sales skills and customer-oriented personality. • Expansive knowledge of domestic and foreign travel destinations and industry suppliers. • Superior communication skills (verbal and written). • Ability to effectively prioritize, manage multiple tasks, and take on new tasks while maintaining strict deadlines in a high-pressure and time-sensitive environment. • Excellent time management and organizational skills.  • High level of customer service skills while maintaining productivity levels. • Attention to detail and accuracy. • Relationship building skills with customers and co-workers. • Ability to work independently and within a team. • High level of integrity. • Professional manner and appearance. • Strong passion for travel.

Qualifications • High school diploma. • Minimum of two to three (2 - 3) years’ Travel Advisor experience. • Advanced proficiency of Microsoft Office Suite (Word/Excel); Gmail preferred. • Client Base (CRM system) experience preferred. • Sabre (GDS) experience preferred. 


Leisure Reservations Agent - Boston, MA


You only need 2+ years of experience to work for this company that offers travel to over 80 countries in the world.  

 GDS (Amadeus, Sabre, Apollo, Worldspan, Galileo, etc.) system experience is A MUST.
• Airline personalization or air routing experience.
• Strong track record of providing excellent customer experiences and building lasting customer relationships.
• Track record of consistently attaining performance goals, driving revenue and having personal accountability for results. 
• Technically savvy with experience navigating multiple computer systems.
• Ability to work various shifts (including one afternoon/evening and 1 weekend day or evening).
• International travel/work experience preferred.
• Call center experience a plus
BENEFITS
We offer a competitive salary of $40,000-$45,000 + commission (On Target Earnings up to $38,000 based on performance)!• Significant personal travel discounts
• MBTA T pass subsidy of 75% or Parking subsidy of 45% 
• 50% match on 401(k) contributions 
• Generous Paid Time Off program (16 days PTO to start + 9 paid company observed holidays) 
• Flexible work options to support work life balance 
• Paid Maternity and Paternity leave
• Paid Sabbatical at 5 years and 10 years
• Wellness program with on-site Wellness manager, on-site gym and classes
• Weekly complimentary chair massage
• Casual dress code every day


​​Group Cruise Specialist

T
he individual will be responsible for allocating/managing our group cruise inventory with our suppliers. NO GDS EXPERIENCE REQUIRED.  We have many agents that are booking groups with RCCL, Princess, NCL, CCL, etc, and there are many pieces of the puzzle to ensure that affinity groups are booked and managed properly, as well as ensuring that the agents are talking advantage of the amenities that occur when they book cruises using our group space.  This person will be in direct contact with agents and venders to ensure the growth and success of our growing group cruise market.  Experience with groups is a must.  Mon-Friday 9-5pm 45k. 

 
Operations Specialist – New Jersey


.Our operations specialists facilitate the tour selling process by providing support to our sales team and other company divisions through securing confirmations of services, assisting with special requests, inquiries and issuing and shipping travel documents on a daily basis. Operations specialists correspond with suppliers in order to obtain confirmations of services such as hotel accommodations, transfers, sightseeing tours, and airline reservations, etc. Among other responsibilities are: handling customer queries and issues regarding reservations. In addition, our operations specialists handle essential functions including data input and quality control of bookings in order to ensure integrity and accuracy of information to the passenger. 

•             Outstanding customer service skills 

•             High school diploma or GED

•             GDS (Sabre, Amadeus) a plus

•             Must be able to multitask and work in a fast-paced environment  


Call Center Reservation Agent – North Bergan NJ Area

Wholesale tour company seeking reservation agents utilizing Sabre and a good knowledge of European bookings.  This is an excellent company with solid growth and employee satisfaction.  Prefer 3 + years of experience booking leisure travel packages.  Must have problem solving skills and strong customer service sense. Sabre

European Luxury FIT Sales Specialist, North Bergan NJ Area

Experienced FIT specialist is responsible to generate sales from travel agent leads in the luxury travel segment. Expertise will include strong product knowledge, strong sales skills and mature contacts in the Travel Agency market.   Answer calls, research information and provide detailed travel information.  Sabre


Travel Agent - Louisville, KY
 
We are looking for an experienced travel agent that will help our agency to provide a wonderful travel experience to our clients. Someone that cares about their clients and that also wants to thrive in the industry as a successful agent.
MAJOR DUTIES AND RESPONSIBILITIES
* Plan and sell travel accommodations, insurance and other travel services.
* Cooperate with clients to determine their needs and advise them of appropriate destination, mode of transportations, travel dates, costs and accommodations.
* Book transportation, make hotel reservations and collect payment/fees.
* Enter data into our software and maintain client files.
* Network with tour operators.
* Meet profit and sales targets.
* Work well with other agents and staff to provide the best customer service to our clients.
* Attend monthly staff meetings.
* Attend travel seminars to remain updated with tourism trends.
* Ability to interact, communicate and negotiate effectively.
* Experience on Sabre - VERY IMPORTANT
* Well Organized
* Good Attention to Detail
* Prefer to have someone well traveled
* Competent computer experience
* Good Customer service skills

 

 ​Travel Advisor, Tucson, AZ

The Travel Advisor will manage all aspects of the client’s travel from initial request to completion while providing back-office support for various systems and assisting with managerial projects and initiatives. The Travel Advisor is responsible for making professional, accurate, cost-effective travel arrangements for clients within the company guidelines and standards for exceptional customer service
 Job tasks:
Completes travel arrangements for client with air, hotel, car, tour, rail, cruise and ground transportation that meet the needs of the client, whiles utilizing preferred vendors.
Follows company procedures, guidelines and standards to provide best in class customer service.
Builds customer profiles, ticketing,
Prepare and distribute clients’ travel documents.
Use proactive sales outbound calls to help generate business.
Develop relationships with clients to generate return business and secure new business.
Fully informed and stays abreast of all airline rules, regulations, tariffs, and other industry requirements and accurately applies this information when making travel arrangements.
Research and provide solutions/alternatives for customer travel.
Maintain a working knowledge of and use of the Client Base (CRM) technology.
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives.
Maintains high level of competency, initiative, confidentiality and professional demeanor.
Participates fully as a team member to assist as needed in completing all functions related to servicing the client, including ticket processing, clerical functions, prepaid tickets, debit memos, etc.
Competencies:
1+ years of travel experience is a plus
Knowledge of computer reservation programs (GDS), such as SABRE, Galileo or similar is a plus
Familiarity with consultative sales and relationship building
Deadline –oriented and able to work efficiently and manage multiple priorities
Domestic and international travel knowledge
Ability to work in a team environment
Effective oral and written communication skills
Proficient internet research skills
Track record of achieving sales goals and objectives
High self-motivation and ability to work independently
Education/Experience:
Proficiency in Microsoft Suite
High school diploma or equivalent.


Leisure Travel Agent – Atlanta or Virtual in the region

Worldspan travel agency is looking for an experienced leisure agent who is excited about selling travel.  Someone who puts customer service first, but knows how to sell on the phone.  Preferably someone who has done some global travel and can offer interesting hints to the travelers.  The is a position that offers salary and commission based upon productivity and full benefits package. 

Travel Concierge Excellent Entry level position  – Tucson AZ

 The travel concierge is a support role for our travel advisers in an effort to maximize their selling time and ability through researching travel options, customer interaction and focused product & promotion knowledge. In addition, when appropriate, the travel concierge will be preparing themselves to become a travel adviser.

•           Create and enter customer profile information and attach quote requests in Client Base.
•           Ensure leads are valid. (i.e. travel adviser, non US/CAN residents) and verify leads and profiles tovoid crossover between advisers
•           Send follow up emails after a quote has been sent and prospect has not been in touch
•           Prepare and coordinate correspondence and mailing
•           Send reminders, booking and confirming clients regarding dining and shore excursions
•           Acquire details and update Guest Information Forms/ Immigration details
•           Detail every record precisely at all times
•           Send “Welcome home” emails or phone calls
•           Send “Touch base” emails six months after the last trip
•           Respond to client’s questions regarding existing reservations, deposits, insurance, excursions, etc.
•           Verify all details are in place for promotions.  Give travel adviser copy of promotion details.
•           Research and prepare pre and post trip packages
•           Stay abreast of new promotions
Competencies:
•           Communication proficiency
•           Time Management
•           Problem solving/analysis
•           Ability to work in a team environment
Education/Experience
•           Proficient in Microsoft Office 360 suite of software
•           Two years’ experience in an office environment

TEMPORARY OFFICE ADMINISTRATOR - WINNETKA ILLINOIS -with the possibility of full time

 

Office Administrator. A mix of front desk duties and travel assistant duties. Looking for someone with a love of travel who will stick.

 

General administrative office duties including but not limited to:

Answering phones

Forwarding telephone and email messages

Retrieving messages from phone system and forwarding appropriately

Handle incoming and outgoing mail, UPS, and FedEx, including postage

Office filing, scanning, copying

Scheduling supplier visits

Maintain office inventory and order supplies

Signing in visitors; setting up daily calendar to reflect the day's events.

o             Follow-up with reminders of guest arrivals
*             Handling ALLIANZ insurance quotes and processing.
*             Reconciling AMEX statement
*             Design, prepare, and mail certificates
*             Assist Advisors with travel arrangements, client document prep, and special projects.
o             Utilize AXUS for client itineraries and create client profiles.
o             Book travel as advised
o             Include "return home" date reminders so advisors can follow up with clients.
o             Keep brochure library organized, discarding old material and requesting new brochures

Requirements

*             3-5 years of previous receptionist or office administrator experience
*             MS Office - Outlook, Word, Excel
*             AXUS, SABRE, ALLIANZ, TRAVELEX knowledge helpful.

Virtual Part-Time Worldspan Ticketing Agent

Are you interested in making extra cash and have the skill set to handle this remote position please advise. A Midwestern employer is seeking someone to handle domestic and international ticketing. The skills required would include a strong knowledge of Worldspan and have handled ticketing specifically. Included in the duties are exchanges, refunds, commissionable fares and World files, pricing and sending flight options to clients, booking hotels and rental cars, manage flight grids and confirm seat assignments. They are offering an hourly payment structure which is excellent for part time. A wonderful opportunity to work with a fast paced company.

Travel Concierge, Tampa FL or Virtual

 

Manage all aspects of the client's experience post-sales and through departure. Travel concierge will be primary client contact once travel is booked by travel agent. Travel concierge will work in tandem behind the scenes with the booking agent to gather any details needed and communicate back to the client.

 

Responding to client questions, changes or payment requests

Making Payments and Invoicing Clients

Entering client itineraries into electronic application (training provided)

Managing changes and preparing electronic and paper documents to ship

Contacting hotels and travel suppliers to make client requests

Ordering gifts for clients

Resolving client issues or requests

Occasional on-call after hours may be required

Making client and vendor calls Ideal candidate has experience traveling to Europe. Must be available Monday-Friday 9AM-5PM. Vacation: 1 week 6 months, 2 weeks after 1 year. Opportunity to travel internationally with owner may be implemented in future.  

Leisure Travel Agent - NYC

If you are consistently challenging yourself to provide stellar customer service and unique experiences to your clients this may be the opportunity for you.

Responsibilities

*             Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars

*             Check availability and process bookings on Sabre, handle client request from initial inquiry to client departure and follow up

*             Offer multiple options for clients

*             Trip research including destination, points of interest, regulations, etc.

*             Email, fax and telephone requests and confirmations

*             Follow up on last minute details, requests, changes

*             Use preferred partner relationships for best availability, rate, and additional benefits to insure maximum access and highest service levels for clients

*             Utilize contracts and rate desk to balance rate/revenue for client

*             Stay up to date through ongoing research on products and services through the use of the Internet, the Intranet, Virtuoso.net, contact with sales representatives, industry publications, newspapers and other magazines

 

Requirements

*             Proficiency on Sabre GDS a must

*             Ability to work well under stress and with tight deadlines.

*             Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing

*             Must be proactive with an ability to work independently and in a team with direction from a manager

*             Strong organizational skills required to maintain up to date and accurate records and client correspondence

*             5+ years of experience as a travel adviser necessary

*          


​Airline Ticketing Specialist -  Moonachie, NJ

The airline ticketing Specialist handles key Sales support and Customer Care responsibilities within the Operations team. He/she will work closely and support Individual as well as Group sales divisions in order to ensure accuracy, competitiveness and well-organized itineraries.

Main Responsibilities include, but not limited to:

- Flight Itinerary support, planning and handling - Airline reservations - Ticketing - Some Data entry - Group space Contracting and Negotiating - Problem solving - Ticketing Revenue management and assessment - Maintain Ticketing Financial records

Job Requirements:

- 3-5 years GDS experience (Sabre, Amadeus) - Good Knowledge of ticketing - Excellent written and verbal communications skills (other spoken languages a plus) - Microsoft Office expertise - Ability to work in a fast-paced environment - Familiarity with international travel (portfolio destinations a plus)

 

Tour CompanyCall center agent Moonachie, NJ

handles Customer service and Sales responsibilities. Everyday tasks involve answering Customers trip inquiries, tailoring and addressing travelers' needs and fulfilling their travel requests via phone and /or email communications.

 

Main Responsibilities include, but not limited to:

- Customer Service/Assistance with travel planning - Customer travel itinerary planning, quoting, Invoicing and fulfillment - Use of booking system to secure travel arrangements including accommodations, tours, transportation, insurance, etc. - Keep professional and efficient communications with various departments within the company such as Accounting and Operations

 

Job Requirements:

- Excellent Sales skills. - Strong Communication skills. - Self- motivated. - Experience in the travel industry is required, especially travel to Europe. - Minimum 3 years of experience with Ski Programs/ Product is a must. - Sabre knowledge proficiency. - Microsoft Suite knowledge desired. - Able to work with In-house reservations platforms. - Ability to perform in a fast-paced environment. - Minimum 3 years of Call center experience. - Outstanding Customer Service and ability to build customer relationships.

 

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VIRTUAL WORLDSPAN CORPORATE TRAVEL AGENT
Travel agency is hiring a virtual corporate travel agent who is proficient in Worldspan, (Concur a plus) to work on multiple accounts.  Must have strong international experience too.  They are offering an excellent pay and benefits package.  


Virtual Leisure agent needed for a company in Florida.

  High end travel agency in Florida is looking for a virtual leisure travel agent to handle their clients needs.  This is a position that is based upon growth and not replacing anyone.  Sabre is a must and a strong knowledge of international vacation destinations.  Someone who is well traveled and can offer first hand experience is preferred, but not mandatory.  The agency offers an excellent salary and benefits package.  This is a wonderful opportunity to work with true travel professionals.


VIRTUAL AFTER HOURS AGENT CORPORATE

After hours agent is needed to work four ten hour days and alternate weekends.  Apollo is the preferred system, but they will offer a conversion class.  Must have a good knowledge of international reservations, the ability to calmly handle customer requests, have a strong customer service skill set and 5+ years of travel agent experience.  This is an excellent company to work for: growing and with a strong connection with all of their employees.  Hiring immediately.  


CORPORATE TRAVEL AGENT – VIRTUAL


Seeking a high-end corporate travel agent for high volume, fast-paced accounts including hotel, airline, rail, cars and transfers.  Someone who can offer expert advice in all aspects of full travel management service.  Must be comfortable with last minute changes and communication through emails and phone calls.  Use preferred partner relationships for best availability, rate, and additional benefits to ensure maximum access and highest service levels for clients. Stay up to date through ongoing research on products and services through the use of the Internet, contact with sales representatives, industry publications, newspapers and other magazines.  Issue, re-issue and perform re-calculations of international and domestic airfares.  Provide a consistently high level of service at all times
Requirements
•             Proficiency on Sabre GDS a must
•             Ability to work well under stress and with tight deadlines.
•             Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing
•             Must be proactive with an ability to work independently and in a team with direction
•             Strong organizational skills required to maintain up to date and accurate records and client correspondence
•             7+ years of experience as a travel advisor necessary




EXTENDED HOURS CORPORATE AGENT, MINNEAPOLIS, MN

 Provide quality customer service to travelers during extended hours, including evenings and weekends. Position requires skills and knowledge of all phases of servicing travelers with reservations, queue monitoring, online booking tool assistance, proactive monitoring of flights, and ticketing.  Must provide a high-level of customer service which client is accustomed to receiving.
Scope • Virtual front-line extended hours corporate travel agent. • Excellent customer service skills.  Essential Duties and Responsibilities Include • Respond to client requests and inquires in a call center environment though platforms such as phone, email or online booking tool. • Receive, initiate and process reservations received by booking and ticketing airline, rail, car, hotel and limo services in accordance with client requests. • Utilize Global Distribution Systems (GDS) queues, scripts, and programmable keys to successfully fulfill travel requests. • Proactive monitoring of cancelled and delayed flights and contacting impacted travelers. • Email monitoring and response.  • Assist with online booking tool inquiries (Concur & Deem). • Queue Monitoring. • Special Projects as assigned. 
 Transferable Skills • Exceptional oral and written communication skills. • Passion for serving customers with proactive solutions. • Effective strong consultative selling skills and the ability to listen to the customers’ needs; in turn, offering confident recommendations, resulting in high satisfaction from the customer with the service they received.
• Ability to effectively prioritize and manage multiple tasks in high-pressure situations while developing a rapport with the customer. • Excellent critical thinking, analytical, and problem-solving skills. • Knowledge of corporate travel technology products. • Ability to work independently and within a team, developing strategies and action plans and implementing goals and objectives. • Ability to respond to change. • Ability to embrace diversity. • Professional manner and appearance. • Effective organizational and time management skills.
Qualifications • Minimum of four (4) years’ corporate travel experience is required. • Knowledge of travel agency operations is required. • Ability to work nights and weekends.  • Advanced knowledge of Sabre reservation system is required.



GROUP COORDINATOR FOR INCENTIVE TRAVEL - TAMPA FL


We design unique group incentive travel programs for our corporate clients and are looking for the right candidate to fill a full-time Group Coordinator position in our office. Each of our group incentive programs is custom-designed to fit our corporate client’s needs. Planning a group trip will challenge you to use your many skills: travel expertise, SABRE GDS skills, managing accounts, customer service, Internet research, and creative problem solving. You'll be working with an experienced team, while having your own programs to nurture.
Responsibilities may include, but are not limited to:
·        Investigate destinations and properties, evaluating amenities and inclusions.
·        Negotiate best possible rates with reputable vendors worldwide.
·        Investigate most suitable venues, activities, and excursions.
·        Research best flight patterns and negotiate group fares, if applicable.
·        Database management for your program.
Please review the following requirements:
Qualifications and Skills:
·        Minimum 5 years travel management/airline ticketing experience utilizing SABRE GDS System; including advanced pricing, ticketing, and exchanges.
·        Expert knowledge of group airline contracts, fare rules, ARC reporting, and ticketing standards.
·        Experience with negotiating contracts, terms and conditions, deposit and payment policies, etc.
·        Possess thorough knowledge of world geography and airports/flight patterns.
·        Proficient in Microsoft Office products - strong Excel capabilities required.
·        Experience in arranging both Domestic and International travel.
·        Ability to work independently and capable of managing multiple tasks simultaneously and successfully.
·        Customer oriented, positive, go-getter attitude with excellent verbal/written communication skills in English, with a willingness to learn. Attention to detail a must!


CORPORATE AGENT POSITIONS


Virtual Extended hours corporate Agent – Minneapolis, MN

Provide quality customer service to travelers during extended hours, including evenings and weekends. Position requires skills and knowledge of all phases of servicing travelers with reservations, queue monitoring, online booking tool assistance, proactive monitoring of flights, and ticketing.  Must provide a high-level of customer service which client is accustomed to receiving.


Call Center Agent Job, New Jersey

The Call center agent handles Customer service and Sales responsibilities. Everyday tasks involve answering Customers trip inquiries, tailoring and addressing travelers’ needs and fulfilling their travel requests via phone and /or email communications.   

Main Responsibilities include, but not limited to: 

- Customer Service/Assistance with travel planning   - Customer travel itinerary planning, quoting, Invoicing and fulfillment - Use of booking system to secure travel arrangements including accommodations, tours, transportation, insurance, etc.  - Keep professional and efficient communications with various departments within the company such as Accounting and Operations 

 - Excellent Sales skills.  - Strong Communication skills.  - Self- motivated. - Experience in the travel industry is required, especially travel to Europe. - Minimum 3 years of experience with Ski Programs/ Product is a must. - Sabre knowledge proficiency. - Microsoft Suite knowledge desired.  - Able to work with In-house reservations platforms.  - Ability to perform in a fast-paced environment.  - Minimum 3 years of Call center experience.  - Outstanding Customer Service and ability to build customer relationships. - Problem Solving capabilities.   ​


CORPORATE TRAVEL AGENT - LA JOLLA, CA

Arrange all aspects of travel for employees of business accounts for company business.
Arrange travel arrangements (i.e. flights, rail, hotel, cars, car service) for business clients
Comprehend and follow each traveler’s company policy, procedure, and requirement
Maintain exceptional queue management
Make recommendations on improving work flow and internal processes
Process refunds & exchanges as needed
Establish & maintain client files and preferences
General “Clean up” (i.e. office area, files, STARS in Sabre)
Research passport & visa requirements for international travelers
Obtain Australian Visa via Sabre when necessary
Develop new business from existing accounts (leisure referrals)
Participate in key association networking meetings & support company exhibitions
Assist in development and implementation of sales and marketing programs
General knowledge of AGENCY products and tools (i.e. OBT, Reporting, Unused Ticket Tracking, etc)
Assist with the negotiation of the needs of each client



CORPORATE TRAVEL CONSULTANT – ENTREPRENEUR TO TAKE OVER AN AGENCY – BOSTON, MA

If you have the entrepreneurial spirt and would like to option of owing your own agency, then this is the perfect opportunity for you.  An Independent Contractor with a brick and mortar agency, that handles corporate business is seeking someone who wants to join as an employee and then move into ownership.  General Function/Job Purpose is to arrange all aspects of travel for employees of business accounts for company business.
Responsibilities:
•             Arrange travel arrangements (i.e. flights, rail, hotel, cars, car service) for business clients
•             Comprehend and follow each traveler’s company policy, procedure, and requirement
•             Maintain exceptional queue management
•             Make recommendations on improving work flow and internal processes
•             Process refunds & exchanges as needed
•             Establish & maintain client files and preferences
•             General “Clean up” (i.e. office area, files, STARS in Sabre)
•             Research passport & visa requirements for international travelers
•             Obtain Australian Visa via Sabre when necessary
•             Develop new business from existing accounts (leisure referrals)
•             Participate in key association networking meetings & support company exhibitions
•             Assist in development and implementation of sales and marketing programs
•             General knowledge of Cadence products and tools (i.e. OBT, Reporting, Unused Ticket Tracking) •          Assist with the negotiation of the needs of each client
Requirements:
•             Minimum of 5 years’ experience as a corporate travel agent
•             EXTRAORDINARY Customer service skills
•             Experience managing VIP clientele required. 
•             Strong effective understanding & usage of Sabre products including pricing, Scripts 
•             Experience with airline, car & hotel contracts.
•             Proficiency in MS Office programs (Word, Excel, Outlook)
•             Ability to communicate effectively with clients and vendors
•             Aptitude to resolve issues independently
•             Know the aspects of the airline rules & restrictions
•             Good mathematical and analytical skills
•             Flex manager

• Strong organizational skills required to maintain up to date and accurate records a


Corporate Travel Agent - Austin TX


Sabre agent needed for a travel agent in Georgetown, TX to work in house.  The duties will vary.  Booking domestic and international for corporate agents, Working hand in hand with the president for special projects and needs.  Congenial  work environment and flexible schedule if needed.  They are offering a sign on bonus.  Please contact me direct for more information.  


Senior Corporate Travel Agent, Portland, ME

5+ years current SABRE GDS experience
Strong domestic and international booking experience
Ticketing and exchange experience
All candidates must have exceptional organizational and communication skills with comprehensive technical capabilities. Client accounts have complex travel policy requirements which require expert attention to detail.
Training provided on client travel policy practices, back office requirements as well as online booking tool interface (Concur Travel), customer profiles and back-office accounting procedures.
Experienced travel consultants with strong ticketing experience meeting minimum qualification requirements will be considered. Leisure travel agents will not be considered for this position.
Minimum Candidate Proficiency Qualifications
5+ year's current SABRE GDS experience
Domestic and international booking and ticketing experience
Contract and bulk fare and ticketing required
Ticketing, complex exchange, Phase IV and Enhanced PQ knowledge
Car rental and hotel experience required
Group 
Limo, meeting services and concierge services


Travel Agent Corporate - Downtown Chicago, IL 

Full time In-House Corporate Travel Consultant. Monday-Friday no weekends. 
·       Communicating with clients via email and phone, and researching and booking all travel components (air, car, hotel, and specific requests) in order to best meet a client’s travel objectives
·       Providing assistance with upgrades, transfers, schedule changes and cancellations
·       Proficiency with Apollo and the ability to handle refunds and exchanges ( will offer a conversion if needed)
·       Develop a working relationship with our clients.
·       A minimum of 1 years of work experience as a Travel Counselor within the travel industry
·       The ability to offer superior client service.
·       Strong international booking knowledge
·       A willingness to also handle leisure travel for corporate c
lients​


Travel Agent - Louisville, KY
 
We are looking for an experienced travel agent that will help our agency to provide a wonderful travel experience to our clients. Someone that cares about their clients and that also wants to thrive in the industry as a successful agent.
MAJOR DUTIES AND RESPONSIBILITIES
* Plan and sell travel accommodations, insurance and other travel services.
* Cooperate with clients to determine their needs and advise them of appropriate destination, mode of transportations, travel dates, costs and accommodations.
* Book transportation, make hotel reservations and collect payment/fees.
* Enter data into our software and maintain client files.
* Network with tour operators.
* Meet profit and sales targets.
* Work well with other agents and staff to provide the best customer service to our clients.
* Attend monthly staff meetings.
* Attend travel seminars to remain updated with tourism trends.
* Ability to interact, communicate and negotiate effectively.
* Experience on Sabre - VERY IMPORTANT
* Well Organized
* Good Attention to Detail
* Prefer to have someone well traveled
* Competent computer experience
* Good Customer service skills

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New Job Postings

These are full job postings.  They have not been added to the web site yet.  

 

Flights Operations Manager NYC

The Flights Operations Manager will oversee all aspects of the department, responsible for partnering with the team from the  (Bookings Department) in cultivating and building strong member relationships with a focus on driving flights bookings.   Develop and own execution of Flights strategy that aligns with the company's strategic vision and objectives to achieve revenue targets

Manage and coach a team of Flights Specialists and Flights Operations Assistants in their client-communication and ticketing
Work in partnership with the agents to coordinate and ticket domestic and international flight arrangements 
Research and provide solutions to any flight-related issues 
Work with accounting department to manage department's P&L, with responsibility for achieving top line and profitability targets

 Required skills

Effective leadership and influencing skills to manage and mentor a team
Technical skills to get the job done. Must have experience in Sabre GDS and Microsoft Office (Word, Excel, PowerPoint)
Experience working with airlines and knowledge of flights industry
Sophisticated understanding of the luxury client's lifestyle and travel expectations
Demonstrated ability to deliver exceptional client experience
Strong organizational skills with ability to meet key milestones on time and with high- quality
Excellent attention to detail and follow-through
Ability to adjust to changing priorities and handle multiple assignments at once
Positive and collaborative attitude
Must have a passion for travel

TEMPORARY OFFICE ADMINISTRATOR - WINNETKA ILLINOIS -with the possibility of full time

 

Office Administrator. A mix of front desk duties and travel assistant duties. Looking for someone with a love of travel who will stick. 

 

General administrative office duties including but not limited to:

Answering phones

Forwarding telephone and email messages

Retrieving messages from phone system and forwarding appropriately

Handle incoming and outgoing mail, UPS, and FedEx, including postage

Office filing, scanning, copying

Scheduling supplier visits

Maintain office inventory and order supplies 

Signing in visitors; setting up daily calendar to reflect the day's events.

o             Follow-up with reminders of guest arrivals

*             Handling ALLIANZ insurance quotes and processing.

*             Reconciling AMEX statement

*             Design, prepare, and mail certificates 

*             Assist Advisors with travel arrangements, client document prep, and special projects.

o             Utilize AXUS for client itineraries and create client profiles.

o             Book travel as advised

o             Include "return home" date reminders so advisors can follow up with clients.

o             Keep brochure library organized, discarding old material and requesting new brochures

Requirements

*             3-5 years of previous receptionist or office administrator experience

*             MS Office - Outlook, Word, Excel

*             AXUS, SABRE, ALLIANZ, TRAVELEX knowledge helpful.

 

Virtual Part-Time Worldspan Ticketing Agent

Are you interested in making extra cash and have the skill set to handle this remote position please advise. A Midwestern employer is seeking someone to handle domestic and international ticketing. The skills required would include a strong knowledge of Worldspan and have handled ticketing specifically. Included in the duties are exchanges, refunds, commissionable fares and World files, pricing and sending flight options to clients, booking hotels and rental cars, manage flight grids and confirm seat assignments. They are offering an hourly payment structure which is excellent for part time. A wonderful opportunity to work with a fast paced company.

 

Travel Concierge, Tampa FL or Virtual

 

Manage all aspects of the client's experience post-sales and through departure. Travel concierge will be primary client contact once travel is booked by travel agent. Travel concierge will work in tandem behind the scenes with the booking agent to gather any details needed and communicate back to the client.

 

Responding to client questions, changes or payment requests

Making Payments and Invoicing Clients

Entering client itineraries into electronic application (training provided)

Managing changes and preparing electronic and paper documents to ship

Contacting hotels and travel suppliers to make client requests

Ordering gifts for clients

Resolving client issues or requests

Occasional on-call after hours may be required

Making client and vendor calls

 Ideal candidate has experience traveling to Europe. Must be available Monday-Friday 9AM-5PM. Vacation: 1 week 6 months, 2 weeks after 1 year. Opportunity to travel internationally with owner may be implemented in future.  

 

The Project Manager/Executive Assistant New York, NY

is a new hybrid role reporting to and collaborating with the Vice President of Technology. The role is responsible for managing and coordinating product life cycles from planning and assessing third party technology providers to documentation, rollout and training. The ideal candidate is expected to take a hands-on approach to configuring and testing product solutions as needed.

 

Responsibilities

Collaborate with IT Team Leadership, and department leads to analyze and define the specific needs of the departments to implement and refine strategic and tactical technology projects.

Develop and manage project plans related to new product launches, including product enhancements, in coordination with third-party technology partners and key stakeholders.

Identify, organize, and prioritize incoming projects.

Manage staff by providing direction, coaching employees and communicating job expectations.

Adhere to project deadlines by delegating tasks to departmental employees.

Monitor, organize, and improve project tracking systems for the Vice President and organize and maintain relevant program files. Communicate regular status updates to key stakeholders.

Document supporting information as relevant to projects, (i.e. knowledge base/FAQs).

Configure product solutions to match business requirements.

Provide and execute testing, roll out strategies, and production support hand off plans.

Develop product-specific training programs prior to product launches.

Assess the applicability and viability of select third-party solutions supporting agency's technology and corporate vision.

Create business cases and vision statements for viable product and business process improvement solutions.

Provide hands-on support for special projects as needed.

 Requirements

Travel industry experience and/or a strong willingness to develop expertise in corporate and leisure travel operations preferred.

3-5 years' experience in managing small-, medium-, and large-scale technology projects and product launches required. Willingness to work hands-on is required.

Must balance working independently and as a team in a fluid and fast-paced environment.

Experience with Sabre and/or Worldspan helpful.

Strong written and oral analytical skills coupled with the ability to think creatively to solve problems and overcome challenges is required.

 

 

Leisure Travel Agent - NYC

If you are consistently challenging yourself to provide stellar customer service and unique experiences to your clients this may be the opportunity for you.

Responsibilities

*             Provide full-service leisure travel assistance for clients including air, hotel, resort, cruise, restaurant, tours, sightseeing, cars

*             Check availability and process bookings on Sabre, handle client request from initial inquiry to client departure and follow up

*             Offer multiple options for clients

*             Trip research including destination, points of interest, regulations, etc.

*             Email, fax and telephone requests and confirmations

*             Follow up on last minute details, requests, changes

*             Use preferred partner relationships for best availability, rate, and additional benefits to insure maximum access and highest service levels for clients

*             Utilize contracts and rate desk to balance rate/revenue for client 

*             Stay up to date through ongoing research on products and services through the use of the Internet, the Intranet, Virtuoso.net, contact with sales representatives, industry publications, newspapers and other magazines

 

Requirements

*             Proficiency on Sabre GDS a must

*             Ability to work well under stress and with tight deadlines.

*             Ability to communicate clearly and professionally with clients, supervisors and co-workers both verbally and in writing

*             Must be proactive with an ability to work independently and in a team with direction from a manager

*             Strong organizational skills required to maintain up to date and accurate records and client correspondence

*             5+ years of experience as a travel adviser necessary

*            

 

Tour Company Regional Sales Manager for the California & West Coast region

to promote our destinations (Italy, Mediterranean, Cuba, & Latin America) and our Group Travel business. Destination Knowledge, plus a minimum of 5 years Sales Experience working with Travel Agencies & Consortia is a must.  We are looking for a driven travel professional willing to work hard to increase our exposure in the West Coast regional marketplace. The RSM will service existing accounts, secure new accounts, attend/participate in trade events and provide support & training to our client base. Candidates need to be result and delivery oriented with excellent verbal/written communication and presentation skills. The RSM needs to be based in the region serviced,

and travel within the region is a must

 

Airline Ticketing Specialist -  Moonachie, NJ

The airline ticketing Specialist handles key Sales support and Customer Care responsibilities within the Operations team. He/she will work closely and support Individual as well as Group sales divisions in order to ensure accuracy, competitiveness and well-organized itineraries.
Main Responsibilities include, but not limited to:
- Flight Itinerary support, planning and handling - Airline reservations - Ticketing - Some Data entry - Group space Contracting and Negotiating - Problem solving - Ticketing Revenue management and assessment - Maintain Ticketing Financial records
Job Requirements:
- 3-5 years GDS experience (Sabre, Amadeus) - Good Knowledge of ticketing - Excellent written and verbal communications skills (other spoken languages a plus) - Microsoft Office expertise - Ability to work in a fast-paced environment - Familiarity with international travel (portfolio destinations a plus)

 

Tour CompanyCall center agent Moonachie, NJ

handles Customer service and Sales responsibilities. Everyday tasks involve answering Customers trip inquiries, tailoring and addressing travelers' needs and fulfilling their travel requests via phone and /or email communications.

Main Responsibilities include, but not limited to:
- Customer Service/Assistance with travel planning - Customer travel itinerary planning, quoting, Invoicing and fulfillment - Use of booking system to secure travel arrangements including accommodations, tours, transportation, insurance, etc. - Keep professional and efficient communications with various departments within the company such as Accounting and Operations

Job Requirements:
- Excellent Sales skills. - Strong Communication skills. - Self- motivated. - Experience in the travel industry is required, especially travel to Europe. - Minimum 3 years of experience with Ski Programs/ Product is a must. - Sabre knowledge proficiency. - Microsoft Suite knowledge desired. - Able to work with In-house reservations platforms. - Ability to perform in a fast-paced environment. - Minimum 3 years of Call center experience. - Outstanding Customer Service and ability to build customer relationships.

 

 

 

 

Contact me at sherry@travelemployment.com 

 

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